01
Virtual Agent
Front-desk and support agents that answer 24/7 and sync straight into your systems.
Voice · SMS · Chat
Operated in your cloud
Agents that operate inside your cloud.
Segment360 designs, builds, and runs agentic AI systems on your own GCP, AWS, or Azure. The agents live where your data already is, and it never leaves. We bring the agents, the methodology, and the operators.
Cloud partner
Google Cloud
First step
5-day Diagnostic · $3,500
Deployment
In your cloud
Scroll to descend, from surface to seafloor. The way we work: diagnose → build → operate.
Descend
Where Segment360 runs
Runs in your cloudGoogle CloudAWSAzure
Official partner of Google Cloud, Databricks, AWS & AzureFrom a customer we run for
“They didn’t hand us a model and walk away. Segment360 built an agent that answers every after-hours call and books straight into our system, and they run it for us. I just see the new appointments in the morning.”
Our partners
What we operate
Four systems. All run on your side.
02
Customer 360
Every signal about a customer, unified on the warehouse you already own.
First-party data
03
Predictive Analytics
Models for churn, demand, and value, trained on your data, in your cloud.
BigQuery · Databricks
04
Embedded Operators
Senior engineers who design, build, and stay on to run the system with you.
We run it
The engagement
Three phases. We don’t hand off.
01 · Diagnostic
Map the dive
Five days, fixed fee. We chart your data, your stack, and the single agent worth building first, with a real readout, not a pitch deck.
02 · Build
Build at depth
We build the agent on your infrastructure: your models, your pipelines, your guardrails. Nothing is shipped to a third-party SaaS.
03 · Operate
Stay on station
We don’t hand you a repo and leave. We run it. Monitoring, tuning, and accountability stay with us. You own the system.
Core capabilities
Built for the depth of your stack.
Agent Orchestrationmulti-agent
Infrastructure-NativeGCP · AWS · AZURE
Predictive AnalyticsBigQuery · Databricks
Customer 360first-party data
Your cloud, your controls
Built to pass your security review.
Runs in your account
Agents execute inside your own VPC and project. Data never crosses your cloud boundary.
Least-privilege access
Scoped IAM roles you grant and revoke. No standing keys, no shadow copies of your data.
Full audit trail
Every agent action logged to your own logging stack: reviewable, exportable, yours.
Rollback & kill-switch
Pause or revert any agent instantly. You always hold the off switch.
Built to SOC 2 and HIPAA control objectives. Independent security review welcome.
Security & Trust Center →Why operated, not shipped
0
rows of your data ever shipped to us
5-day
from kickoff to your first real readout
24/7
we operate it. You own the system
Seafloor
Send the first sounding.
Every engagement starts with a 5-day Diagnostic. Fixed fee, real deliverables, refunded against the build if you move forward.