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The model · Operators

We don't hand you a repo and leave.

A model that ships is not a system that runs. Segment360 embeds senior operators who run the agent inside your cloud: watching every run, tuning the prompts and tools, on-call when it matters, and accountable for the outcome. You own the system. We keep it working.

What an operator does

A named person, on the hook for it running.

Monitor every run

We watch the agent in production: every call, every tool action, every edge case. Failures get caught by us, not by your customers.

Tune the agent

Real traffic shifts. We adjust prompts, tools, and guardrails against what actually happens, so accuracy climbs instead of drifting.

On-call

When something breaks, a senior operator responds against an agreed SLA. No ticket queue, no waiting on a vendor portal.

Monthly outcome reports

One readout a month in plain numbers: what the agent handled, what it caught, what it recovered, and what we changed.

The operating model

Staying on is the point, not an upsell.

01

Diagnostic

Five days, fixed fee. We map the workflow worth automating first and the numbers it should move. $3,500, refunded against the build.

5 days · $3,500
02

Build

We build the agent inside your own cloud, GCP, AWS, or Azure, against your systems and your guardrails. Your data never leaves it.

in your cloud
03

Operate

An operator takes ownership in production: monitoring, tuning, on-call, and reporting. This is where most agent projects quietly fail. It is where we live.

we run it
04

Steady state

The agent is stable and earning its keep. We keep coverage and a monthly readout, and you can take the whole thing in-house whenever you choose.

you own it
What coverage means
24/7
the agent runs around the clock, monitored in your cloud
SLA
a senior operator responds to incidents within an agreed window
Monthly
one outcome readout: what ran, what we tuned, what it moved
How we run itInside your cloudData never leavesNamed operatorIn-house handoff anytime
Start here

Get an operator on your problem.

Start with a 5-day Diagnostic. We size the workflow worth automating and show you what an operator would run day to day. Fixed fee, refunded against the build.